Shipping & Returns

We offer free DHL Express or UPS Express shipping for all orders above $75. We charge $9.90 for all orders below $75.

All orders are dispatched within 2 working days and shipped using UPS Express or DHL Express with tracking available. Please allow an extra business day of processing for personal engravings. General delivery time is 3-5 days for all destinations. You will receive a shipping confirmation along with your tracking number once your order is dispatched.

You can use your email or order ID to track you order by clicking on this link. 

If delivery time has exceeded the forecasted time, please contact us and we'll investigate the delay.

You can update your delivery address before we ship it out. We usually ship your order within 24 hours of placing it. Simply get in touch if you want to update your address.

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and we encourage you to be aware of these potential costs before placing an order with us. If you refuse to to pay duties and taxes upon arrival at your destination country, the goods will be returned to us at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded. Unfortunately ,we are unable to advise on the amount as destination country rules and regulations vary. We are working on this though!

We happily accept returns due to change of mind as long as a request to return is received by us within 30 days. You can read more about our flexible return policy.

RexOwl Leathers happily offer a 3 years warranty on all products. Learn more about our warranty.